Technical Support Specialist (night shift)

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<p><strong>Hey there, future changemaker!</strong></p><p>At Noda we’re building seamless Open Banking solutions that make payments<strong> smarter</strong>, <strong>faster</strong>, and <strong>safer</strong>. We’re now looking for a <strong>night-shift</strong> <strong>Technical Support Specialist</strong><strong> </strong>to join our team and help drive the next wave of fintech innovation.</p><p><strong>Your mission:</strong> </p><div>We're currently extending our client support team and are looking for Technical Support Specialists to work the <strong>22:00 - 07:00 </strong>and <strong>15:00 - 00:00 GMT+3</strong> shifts,<strong> </strong>with <strong>flexible weekends</strong><strong>. </strong>Your tasks will include:<br></div><ul> <li>Support for clients (companies) in the process of integration with our functionality;</li> <li>Quality control of integrations, testing;</li> <li>Maintaining an integration FAQ;</li> <li>Support for system operation;</li> <li>Assistance in the development of integration documentation.<strong></strong></li> </ul><ul> </ul><p><strong>What are your skills and experience:</strong></p><ul> <li><strong>2+ years of experience in technical support;</strong></li> <li>Knowledge of <strong>HTTP</strong>;</li> <li>Knowledge of <strong>client-server architecture</strong>;</li> <li>Ability to investigate and troubleshoot problems by <strong>logs</strong>;</li> <li>Knowledge of both <strong>SQL/NoSQL databases</strong>;</li> <li>Fluent Russian language skills, and English language at a level B2 or higher.</li> </ul><p><strong>Nice to have:</strong></p><ul> <li>Knowledge of Postman, Kibana Azure and/or Microsoft .NET.</li> </ul><ul> </ul><p><strong>What we offer:</strong></p><ul> <li><strong>Your office, your rules:</strong> remote-first setup with full flexibility - work from home, one of our offices, a café, or while exploring new places. Wherever you feel most productive, that’s your office.</li> <li><strong>Keep growing: </strong>your growth is our priority. We cover trainings, courses, and certifications so you can sharpen your skills and stay ahead in your field.</li> <li><strong>Strong connections: </strong>distance doesn’t stop us from building great bonds. From virtual hangouts and creative online sessions to local meet-ups and company-wide events, you’ll always feel part of the team.</li> <li><strong>All the gear you need: </strong>we provide the hardware you need and a budget for your home office setup, making sure you’ve got the perfect tools to succeed.</li> <li><strong>Time to recharge:</strong> we value balance just as much as results. That’s why we offer plenty of time off to rest, reset, and come back energized.</li> </ul><ul> </ul><p><strong>What happens once you apply: </strong> </p><ul> <li>Your CV will undergo careful review, and we'll quickly update you on the next step in our recruitment journey. </li> <li>Get ready for an easy-going screening call with our recruiter, where you'll delve into the heart of our company, product, and team dynamics, while sharing your own experiences and aspirations. </li> <li>Should the vibe match and your expectations align, up next will be an engaging interview with our CTO and one of your future teammates.</li> <li>And if everything clicks, anticipate a thrilling job offer landing in your inbox soon!</li> </ul><p>We do our best to close interview rounds within 3 weeks, although sometimes it might take slightly longer. Send your application our way, we look forward to meeting you! </p>

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