Foreign International Travel (FIT) Specialist

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About the position

Responsibilities

  • Assist Groups team in providing exceptional coordination of Group Blocks & Reservations.
  • Respond to email and phone group inquiries, general reservation calls, and assist other departments as assigned.
  • Provide excellent sales presentations on the phone and in writing.
  • Provide accurate documentation.
  • Conduct oneself in a professional manner and use proper etiquette and language at all times.
  • Maintain department performance standards.
  • Maintain current awareness of new procedures, memos, and department objectives.
  • Communicate with management regarding any issues related to customers, equipment, and escalated situations or problems.
  • Operate all equipment as instructed and for its intended use.
  • Perform other duties as assigned.

Requirements

  • Associate's degree or equivalent work experience required.
  • Must be detail oriented.
  • Excellent verbal and written communication skills are required.
  • Intermediate knowledge of Microsoft Office products is required.
  • Ability to communicate technical and service job expectations effectively and professionally.
  • Must be able to work weekends and some holidays.

Benefits

  • Home-based position
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