Tech Mahindra Work from Home Voice process ID-2983

Tech Mahindra Work from Home Voice process offering a game-changing career opportunity for individuals looking to work from home on a contractual basis in a voice process role. This position is strictly available to candidates from the Delhi NCR region. The role involves handling customer complaints by providing timely and effective solutions, overseeing the customer service process, and ensuring customer satisfaction. Eligible candidates should be undergraduates or graduates, freshers or experienced, fluent in English, and must have a reliable power backup and WiFi connection at home. This customer service profile in the e-commerce sector offers up to 2.30 LPA with rotational shifts and a six-day workweek.

Job description

Come and experience the power of a game changing career with Tech Mahindra.
WORK FROM HOME OPPORTUNITY- CONTRACTUAL _ VOICE PROCESS.


LOCATION- Candidates should be from Delhi NCR only.
PROFILE- Customer Service.
PROCESS- E-commerce_ Voice Process.

Roles And Responsibilities-

1. Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Establishing a positive relationship with all clients and customers in person.
5. Handling customer concerns and complaints in a timely manner.


Eligibility:

1. Undergraduate/graduates all are eligible.
2. Fresher/Experienced all can apply.
3. Must be comfortable with English
4. Candidate should only be from Delhi NCR.
5- Should have a power back up and WIFI at home.


SALARY- UPTO 2.30LPA
SHIFTS- Rotational Shifts/ Rotational Weekly off.
WORKING DAYS- 6


Contact Person- HR Radhika, Contact no- 9773583842
Job Category: BPO
Job profile: Customer Care Specialist
Job Type: Contract
Job Location: work from home
Company Name: Tech Mahindra
Post Date: 04-09-2024
Experience: 0-4
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