Customer Service (Enrichment Centres) ID-1885

Responsibilities (Education Advisor / Customer Service):

  • Manage the daily-operations of a centre, including walk-ins, telephone enquiries and providing course consultations to parents
  • Handle general admin duties such as daily collections & updating records in the company’s CRM system.
  • Handle feedback & resolve complaints by providing solutions to ensure customer satisfaction
  • Liaise with Parents and Teachers about parents’ feedback and children’s progress
  • Work well with other centres & with other departments such as curriculum and accounting for the ultimate benefit of our students & parents

 

Requirements

  • Min. diploma or relevant work experience in education, hospitality, retail management or related
  • Good interpersonal skills with ability to liaise & coordinate with parents/teachers
  • Ability to work both independently & as part of a team
  • Ability to prioritize tasks
  • Able to work Full days on Saturdays & Sundays and on Weekday afternoons & evenings (2 consecutive weekdays off)

 

Other Information

  • Full-time, permanent role
  • Attractive compensation package
  • Working hours are full days on Saturdays & Sundays and afternoons & evenings on weekdays
  • 2 consecutive weekdays off

 

HOW TO APPLY:

** Please submit your CV in Microsoft Words to Valerie Ang Weiyi (Reg no: R1440333) to the email provided **

 

FOR IMMEDIATE CONSIDERATION:

Please indicate the below information in your resume:

  • Current & Expected salary
  • Reason(s) for leaving
  • Availability to commence work
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