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Join Motorola Solutions as an intern to support customer care and drive solutions for safer communities.

Your role

Key responsibilities as follows:

  • Handle inbound calls, chats, web inquiries, and emails from prospects or customers interested in Motorola Solutions' products and solutions.
  • Own non-technical requests and drive them to resolution.
  • Collaborate with the repair center to address repair time, quality issues, or shipping concerns.
  • Act as a liaison with customers, partners, engineers, and support managers.
  • Assist partners with the PartnerEmpower program, providing administrative support.
  • Make outbound calls as required by the Channel, Sales, and Marketing teams.
  • Maintain a good understanding of Motorola Solutions' product portfolio.
  • Serve as a customer-facing ambassador, ensuring professional communication.

About you

Ideal candidates will have:

  • Proficiency in English and Mandarin (Traditional and Simplified).
  • Sales-related or customer-oriented experience preferred.
  • Excellent communication skills, including listening, negotiating, and influencing.
  • Ability to work well under pressure, both individually and as part of a team.
  • High motivation and attention to detail.
  • Willingness to work in Bayan Lepas, Penang.
  • Availability for a minimum internship period of 4 months.

Compensation & benefits

No relocation or referral payment plan is provided.

Training & development

Opportunities for professional growth and development are available.

Career progression

Potential for career advancement within Motorola Solutions after the internship.

How to apply

Submit your application by following the instructions provided by Motorola Solutions. Include any relevant experience and why you would be a great addition to the team.

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