Specialist (Stanford R099) id-8037

pple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious — you ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives.

**Description**

* Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
* Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.
* Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.
* Maintain accuracy and follow guidance.
* Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
* Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
* Demonstrate Apple’s values of inclusion and diversity in daily activities.

**Minimum Qualifications**

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

**Preferred Qualifications**

You can:

* Demonstrate knowledge of Apple products and services.
* Personalize solutions based on customer needs, and effectively communicate them.
* Work in a fast-paced environment, often supporting multiple customers at the same time.Work in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be curious and open to learning from others and helping each other grow.
* Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
* Be trusted with sensitive or confidential information, keeping with Apple’s core values.

Remote Live Chat, $40/hr, College Student, No Experience Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Customer Support, $40/hr, No Experience, Part-Time Phone Support, $45/hr, Remote, No Experience, Evening Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Phone Support, $40/hr, Evening, No Experience Required Remote Live Chat, $40/hr, Part-Time, No Degree Required Data Entry, $45/hr, Remote, Evening, No Experience Required Data Entry, $35/hr, Remote, Evening Job, College Student Data Entry, No Experience, $50/hr, Remote, College Student Remote Customer Support, $45/hr, No Experience, Part-Time Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Data Entry, No Experience, $35/hr, Remote, College Student Remote Customer Support, $40/hr, No Experience, Part-Time Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Customer Support, $40/hr, Remote, Evening, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Data Entry, $40/hr, Weekend Job, College Student Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Data Entry, $40/hr, No Degree, Night Shift Weekend Customer Support, $42/hr, Remote, College Student Remote Phone Job, $40/hr, Part-Time, No Degree Required Virtual Assistant, $40/hr, Remote, No Experience, Evening Customer Support, $42/hr, Remote, Evening, No Experience Remote Moderator, $40/hr, Weekend, No Experience Required Data Entry, $40/hr, Remote, Evening, No Experience Required Phone Job, $50/hr, Remote, Part-Time, College Student Weekend Customer Support, $42/hr, Remote, College Student Remote Data Entry, $40/hr, Part-Time, College Student Job Virtual Assistant, $42/hr, Evening, Remote, College Student Remote Phone Support, $45/hr, Night Job, College Student Remote Phone Job, $45/hr, No Degree, College Student Friendly Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Virtual Assistant, Remote, $40/hr, Weekend, No Experience Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Data Entry, $40/hr, Evening/Night Job, No Experience Phone Support, Remote, $35/hr, No Experience, Night Shift Customer Support, $50/hr, Night Job, Remote, No Experience Remote Customer Support, $40/hr, No Degree, Evening Job Remote Phone Support, $45/hr, Evening, No Experience Required Remote Customer Support, $40/hr, Weekend, No Experience Virtual Assistant, $42/hr, Remote, No Experience, Evening Entry Level Phone Job, $40/hr, Remote, No Degree Required Live Chat Support, $50/hr, Remote, No Experience Required Remote Moderator, $42/hr, College Student, Weekend Job Live Chat Support, $45/hr, Part-Time, Remote, No Degree Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Phone Job, $40/hr, Remote, Night Shift, No Degree
Back to blog

Related Posts