A Customer Service - Logistic - (Desa Tebrau, JB)

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Job Role:

Handling customer/agents/branches by email/phone.

Provide timely, accurate and empathetic support to resolve customer issue and concerns.

Handle shipments from booking stage till invoicing of customers before closing the job files.

Coordinate with relevant parties including customers and sales team to ensure smooth

operation of shipments.

Prepare and check all shipping documents to ensure that they are complete and comply with

rules and regulations.

Manage customer's expectations and keep them informed of the status of their orders.

Prepare and ensure timely dispatch of shipping documents.

Requirements:

Possess good problem solving skilled, self-motivated & able to work independently.

partners.

Preferably, 2-3 years working experience in shipping / forwarding industry.

Ability to communicate both verbally & written in English, Chinese.

Relationship with ocean liners will be an added advantage

Willing to accept task assigned by management from time to time.

Education : SPM/STPM，Fresh graduates are welcome to apply

Remark:

Working hours = 9AM - 6PM (Mon-Fri)

Public Holiday follow Johor Bank

14 days annual Leave

Age Limit : 25 - 40

Open Gender

Job Type: Permanent

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

  • Professional development

Work Location: In person

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